FAQ

Q1: What is the minimum age requirement to rent a car with Hub Drives?
A1: The minimum age to rent a vehicle is 21 years old. Drivers under 25 may be subject to a young driver surcharge. Please check our specific rental policies for more details.

Q2: What documents are needed to rent a car?
A2: You will need a valid driver’s license, a government-issued ID or passport, and a credit card in your name for the rental deposit.

Q3: Can I rent a car for a one-way trip?
A3: Yes, we offer one-way rentals within certain locations. Additional fees may apply. Please contact our customer service for specific arrangements.

Q4: What is the fuel policy?
A4: Our standard policy is full-to-full. Please return the vehicle with the same amount of fuel as when you picked it up to avoid extra charges.

Q5: What are your rental hours?
A5: We operate from 8:00 AM to 8:00 PM, seven days a week. If you need an after-hours return, please contact us in advance to make arrangements.

Q6: Is there a mileage limit?
A6: Our rentals include unlimited mileage, allowing you to explore without worry. Some specialty vehicles may have mileage restrictions; please ask at the time of booking.

Q7: Do you offer insurance options?
A7: Yes, we provide various insurance coverage options to ensure your safety and peace of mind. You can select coverage during the booking process.

Q8: How can I book a car?
A8: You can book your vehicle online through our website, via our mobile app, or by calling our customer service team.